Software » Office » Outlook
How to recover items that have been hard deleted in Outlook
When items are deleted from a folder in Outlook they go to the Deleted Items folder. Items in the deleted folder are generally recoverable however if messages are deleted with a “hard delete” they messages cannot be recovered.
Messages are hard deleted in the following scenarios:
- You are using Microsoft Outlook, and you press SHIFT+DELETE to delete a message.
- You are working an Internet Message Access Protocol 4 (IMAP4) client or another type of client that does not first move the message to the Deleted Items folder.
To enable the Recover Deleted Items functionality on mail folders other than Deleted Items (for example, for Sent Items, Drafts, Outbox and Inbox folder), you must make the following changes to the registry:
- Start Registry Editor (Regedt32.exe)
- Locate and click on the following key in the registry:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftExchangeClientOptions
- On the Edit menu, click Add Value, and then add the following registry value:
- Value name: DumpsterAlways
- On Data type: DWORD
- Value data: 1
- Quit Registry Editor.
After you change the registry, start Outlook, and then click Deleted Item Recovery on the Tools menu. A list of items that have been hard deleted during the retention time set on the server is displayed.
Info: http://support.microsoft.com/kb/246153
Last update: 2006-08-02 12:41
Author: Kate Bogh
Revision: 1.0
