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ID #1051

Clearing saved auto-complete e-mail addresses in Outlook 2002

When typing an address into the To:, Cc: or Bcc: lines of a new message in Outlook 2002, Outlook will use auto-complete and automatically suggest an address based on addresses it has cached.

To turn off this feature, so that addresses are never suggested:

  1. Go to the Tools pull-down menu, choose Options.
  2. Click the E-Mail Options button, and the Advanced E-mail Options button.
  3. Uncheck the box for "Suggest names while completing the To, Cc and Bcc fields".

To remove one address from the list so that it won't be suggested again, open a new message and begin typing in the address. Use the up and down arrow keys to select the address to be removed from the addresses suggested. When the address to be removed is highlighted, hit the Delete key.

To correct a single auto-complete entry add a second entry that uses the same first three letters as the original, and then delete the incorrect entry. In a new e-mail message, in the To box, type the correct name (the first three letters must be the same as the old incorrect one). In the CC box, type the first three letters of the recipient to reveal the auto-correct name list with both entries now showing. Use the arrow keys to move the selection to the incorrect entry, and then press the Delete key.

To remove all the saved addresses, delete the .NK2 file where Outlook stores them. The file is normally located in C:\\Documents and Settings\username\Application Data\\Microsoft\\Outlook folder for each Outlook profile.

Some of these folders are hidden so you will need to turn on the unhide file feature to in Windows Explorer to see them (Click Tools -> Folder Options and select the View tab).

Last update: 2005-04-13 12:30
Author: Joshua Ayson
Revision: 1.0

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